• #ecommerce
  • #fulfilment
  • #digital
Nimble babies cleaning supplies

The goal - Supporting an Ambitious and Innovative Start-up.

Nimble Babies is an award-winning range of plant-based cleaning products. Free of harsh chemicals and allergens, its Milk Buster technology has won the BBCs The Customer is Always Right award. Featured on Dragons Den and in the Our Royal Baby book, Nimble has built a reputation as a friendly and innovative Company. As part of an ambitious business plan, they launched an online shop, www.nimblebabies.co.uk, requiring a forward-thinking partner to streamline their order fulfilment and logistics. Matching their zeal for innovation and growth.

The challange - Supporting Nimble Babies to achieve their goals.

As a start-up, Nimble Babies needed a cost-effective fulfilment partner to take the headache out of their logistics, so they could focus on business building. PHL Group were the perfect choice with our flexible approach and custom-built technologies. Our team of fulfilment and customer service experts act as an extension of their business, running Nimbles order fulfilment efficiently and smoothly. However, Nimble retains visibility over logistical operations via our cloud-based Order Management System (OMS). Our OMS allows remote access to forecasting sales and stock requirements and consolidating multichannel orders. It also streamlines returns and provides powerful customer insight for business development.

Nimble babies cleaning supplies
Front-end picture of the Nimble online e-commerce store

The result - A complete end-to-end ecommerce service

PHL act as a one-stop-shop for all Nimble Babies logistical requirements. We manage B2B and B2C orders, Amazon Fulfilment and product assembly. Having worked in logistics for over 20 years, we proactively apply our knowledge to help save Nimble Babies both time and money around the practical storage and movement of goods. We also help them apply innovative digital solutions to their fulfilment to help grow their business and promote sales, such as online subscription boxes and personalised gifts.